PRODUCT WARRANTY
All new cookware purchased at CopperKitchenStore by AmorettiBrothers comes with the standard manufacturer's lifetime warranty.
Manufacturer’s Warranty
During the warranty period and by presenting the valid warranty certificate, any material and manufacturing defect will be repaired free of charge. The warranty covers material and manufacturing defects existing at the time of delivery of the purchased watch. The warranty only comes into force if the warranty certificate is dated, fully and correctly completed, and stamped by us. The certificate comes in your box.
If you do not find the certificate in your box, please let us know asap. In case of a missing warranty certificate please keep your order number & invoice.
During the warranty period and by presenting the valid warranty certificate, any defect will be repaired free of charge. If repairs are improper to restore to the normal conditions of the cookware, the Manufacturer’s Warranty may replace it with cookware of identical or similar characteristics.
WHAT THE WARRANTY DOESN`T COVER
This warranty doesn`t cover: damage from misuse or abuse, damage arising from thermal shocks, shipping, drops, improper use, theft, failure to follow the use and care instructions, or an unauthorized modification or repair, normal product wear and tear stains, discoloration or scratches on the inside or outside Any accident caused by fire, flood, etc. Commercial, professional, or workplace use. Dust or insects inside the product, Nonstick damage from metal or sharp utensils Damage caused by use of scouring pads, steel wool, abrasive cleaners, bleach, etc. Minor imperfections and color variations, which are normal.
The warranty doesn`t cover re-tinning or any change in color of the external or interior surface of each cookware.
To know about how to re-tin your copper cookware please write us office@amorettibrothers.com
Change in color is normal with natural materials which they can restore to previous look or, in case of inside tinning the surface can be re-tinned.
